Out of Hours Care and Emergency Treatment
At the end of March we took the decision to ask Vets Now to provide our OOH cover for a 3 month period. That 3 month period comes to an end this week. Like so many other industries we are having to adapt to a “new-normal” way of working and for us at the moment that means continuing with Vets Now for at least a further 3 month period. At that time a longer-term decision will be made as to whether we can resume our previous OOH service or whether we continue with the current arrangement. Thank you for your understanding.
Given the proximity of Vets Now Clinics to our Branches, having Nurses and Vets working at our practice overnight still seems increasingly hard to justify at the moment. To try and staff a 24hr service, with available staff numbers still below the number required, would only put them all under more pressure and inevitable fatigue. In the current climate, in all good conscience we don’t think we have any other alternative.
Throughout the Lockdown caused by Covid-19, we have done all we can to keep both surgeries open for daytime emergencies and increasingly able to handle more routine work between the hours of
08:30 – 19:00 Mon – Thurs
08:30 – 18:00 Friday
08:30 – 13:00 Saturday.
Outside of these times please continue to contact either:
Vets Now Ipswich located at 1 Tommy Flowers Drive, Kesgrave, Ipswich IP5 2BZ on 01394 548484
Vets Now Colchester located at 70 Brinkley Lane, Highwoods, Colchester CO4 9XE on 01206 842224
Vets Now are the UK’s leading provider of pet emergency care, treating more out-of-hours emergency cases than any other veterinary group and more information about them can be found at https://www.vets-now.com/
Please continue to take care of yourselves, your families and pets and thank you for understanding that this is how we need to take care of our staff